Please review these Terms and Conditions carefully before using the Rento Pro platform services. Your use of any platform service constitutes acknowledgment that you have read, understood, and agreed to be bound by these terms. If you do not agree to any provision, please refrain from using our services.
These Terms constitute the entire agreement between Rento Pro and the Client regarding the provision of Services, and supersede all prior agreements or understandings. No modification shall be binding unless agreed in writing by authorized representatives of both parties.
All registered users are bound by these Terms regardless of how they access the Platform. Rento Pro reserves the right to update these Terms at any time; continued use of the Services after notification of changes constitutes acceptance of the updated Terms.
The Client must provide accurate, complete, and up-to-date information upon registration. The Client bears sole responsibility for:
Account sharing with third parties is prohibited. Rento Pro assumes no liability for damages resulting from the Client's failure to secure their account credentials.
Rento Pro will make reasonable efforts to provide Services reliably and professionally. Rento Pro reserves the right to:
Rento Pro is not liable for service interruptions caused by third-party infrastructure providers, communication networks, force majeure events, or the Client's own systems and devices.
The Client agrees to use the Services solely for legitimate commercial purposes in compliance with UAE laws.
The Client is prohibited from:
Rento Pro reserves the right to immediately suspend or terminate Services upon discovery of any prohibited conduct.
Subject to payment of applicable Fees and compliance with these Terms, Rento Pro grants the Client a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for internal business operations.
This license does not include:
Services are provided on a prepaid subscription basis (monthly or annual). All Fees are due in advance and non-refundable except as specified below.
Refund Policy: All payments are non-refundable. In exceptional circumstances, refunds may be considered at Rento Pro's sole discretion, processed only via the original payment method.
Chargeback Policy: Opening a payment dispute without first contacting Rento Pro constitutes a breach of these Terms, resulting in immediate service suspension and an administrative fee of AED 300.
The Client retains ownership of all Data entered into the Platform. By using the Services, the Client grants Rento Pro a limited license to process this Data solely to deliver the Services.
Rento Pro is committed to protecting personal data in accordance with UAE Federal Decree-Law No. 45 of 2021. Please refer to the Privacy Policy for details.
The Client is responsible for:
Upon Agreement termination, Rento Pro may delete Client Data after a 30-day grace period.
All intellectual property rights in the Platform, including software, designs, interfaces, trademarks, and documentation, remain the exclusive property of Rento Pro.
These Terms grant the Client no ownership rights in the Platform. Rento Pro may utilize any feedback or suggestions provided by the Client without any obligation or compensation.
The Client retains all intellectual property rights in their own Data and content uploaded to the Platform.
Rento Pro shall not be liable to the Client for any indirect, special, incidental, or consequential damages, including:
Rento Pro's total aggregate liability shall not exceed the total Fees paid by the Client during the three months preceding the event giving rise to the claim.
The Platform is provided "as is" and "as available" without any express or implied warranties.
Rento Pro shall not be liable for any delay or failure to perform its obligations if caused by circumstances beyond reasonable control, including: natural disasters, war, civil unrest, government actions, regulatory changes, power outages, cyberattacks, pandemics, and telecommunications infrastructure failures.
In such circumstances, Rento Pro will notify the Client as soon as possible and make reasonable efforts to restore service.
Rento Pro may suspend or terminate Services immediately and without notice in the following cases:
Either party may terminate the Agreement with 30 days' written notice. Upon termination, all outstanding Fees remain payable and Platform access will be disabled.
Rento Pro bears no liability for losses incurred by the Client as a result of suspension or termination under these Terms.
Both parties agree to maintain the confidentiality of all non-public information exchanged under these Terms and not disclose it to any third party without prior written consent, except as required by law or regulation.
This confidentiality obligation continues indefinitely after the Agreement expires or terminates.
Rento Pro strives to ensure the accuracy and reliability of its Services. However, no warranties are made regarding the accuracy, completeness, or suitability of any information or functionality provided through the Platform, and all implied warranties are expressly disclaimed to the maximum extent permitted by law.
These Terms and any agreement based thereon shall be governed by and construed in accordance with the laws of the United Arab Emirates.
Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.
For legal and compliance inquiries: support@rentopro.com